Billing
Payment and RCM reports
Every 'payments received' figure on a dashboard or report comes from one dated payment ledger, net of refunds, split into patient and insurance money. The reports list is short; saved schedules are emailed by the background worker.
Written for: Finance · Revenue cycle leadership · Billing teams
Where the numbers come from
| Field or control | What it means |
|---|---|
| Payments received | The payment ledger: one row per patient payment, refund and 835 payment, dated when it happened. A period's total is money received minus money returned in that period. |
| Balances and A/R | Account balances from the ledger identity (charges minus patient payments, insurance payments and adjustments). |
| Rehab financials | Episode and programme figures on Rehab's Analytics and Reports screens are derived from the episode's charges. |
Available reports
ArkCloud RCM → Analytics → Reports
Aging summary, collections summary, claims status, denials summary, payment plan performance, account status and payment history, with export.
The RCM analytics dashboard. Its collected-money figures come from the payment ledger.
/dashboard/analytics