Administration

Performance

There is nothing for an organisation to tune. ArkCloud runs and tunes the service. What you can do is check the service's health, keep your own browser and network in order, and report slowness in a way that can be acted on.

Written for: Organisation administrators · IT administrators

What you can see

Field or controlWhat it means
Administration → System HealthWhether the service's components are responding.
Administration → UsageYour organisation's usage.
Public status pagearkcloudhealth.com/status: measured response of the service and recorded incidents. Check it first when the whole service seems slow.

What affects speed

  • An up-to-date browser - see system requirements.
  • Very large lists: filter before you scroll or export.
  • A proxy that blocks long-lived connections makes live dashboards fall back to periodic refresh; figures then update less often.
  • The service is a single server shared by all organisations, so heavy use elsewhere can be felt.

Reporting a slow screen

Related documentation