Documentation
ArkCloud Rehab
A clinical workspace for outpatient physical, occupational and speech-language therapy: a caseload, patient records and episodes of care, with templated notes that a clinician writes, reviews and signs.
Generally available. An organisation reaches ArkCloud Rehab once it holds the Rehab entitlement and Rehab is switched on for the deployment. Some capabilities need a setting, an approval or a patient's agreement first; the table below says which.
| Capability | Status | What that means here |
|---|---|---|
| Six note types on every episode | Available | Initial Evaluation, Visit note, Progress Report, Re-evaluation, Plan of Care and Discharge Summary, each a template of sections that follows the episode's setting and discipline. |
| AI SOAP draft on a visit note | Available with configuration | On a visit note, Draft SOAP note proposes Subjective, Objective, Assessment and Plan text from what is recorded for the visit and the episode. You insert, edit or discard each section. Switched on for the hosted service.Requires: Your organisation's AI switch on. Where your clinic uses the patient AI agreement, the patient must have signed it and answered yes to AI-assisted notes. |
| Recording a visit or an evaluation | Limited preview | Built into visit notes (Record this visit, Dictate a summary) and into evaluations, re-evaluations, progress reports and discharge summaries (Record this evaluation). Not yet released for routine clinical use. A Plan of Care has no recording.Requires: Switched on for your organisation, the recording permission, and an approved speech-to-text service. |
| Recording outcome scores you obtained | Available with configuration | Enter the score from an instrument you administered outside ArkCloud, see the first and latest score side by side, and add score lines to a draft note. ArkCloud does not administer the instrument or compute the score.Requires: A clinical lead approves each instrument for your clinic, confirming the clinic holds any licence it needs. |
| Administering and scoring measures inside ArkCloud | Partially available | The framework for administering a measure inside ArkCloud and scoring it is built, but no measure has been published, so nothing can be administered or scored this way yet. |
| Patient Home with tabs | Available | The patient chart is split into Home (Rehab record and episodes of care, with one-press links to start a note), Clinical history (allergy verification, outside records, problems and medications), Documents, Timeline, and Registration & admin. Allergies and precautions stay above the tabs. |
What you can record today
- A caseload of the patients admitted to Rehab in your organisation, and the episodes of care open against each of them.
- Referrals that become a patient and an episode in one step, and intake and consent forms a patient completes from a link.
- Scheduling: appointments and recurring courses, availability, a waitlist, a service catalogue, reminders and a calendar feed, plus - for patients - rescheduling, follow-up booking in the portal for patients already in treatment, online check-in and new-patient requests. Everything that contacts a patient is off until an administrator turns it on.
- Clinical documentation: six note types (Initial Evaluation, Visit note, Progress Report, Re-evaluation, Plan of Care, Discharge Summary) with signing, co-signature, amendment and addenda, plus a structured plan of care, goals and a home exercise programme. See note types compared.
- Structured findings: body-map findings and special tests, mobility and assistance levels, and Quick Capture of pain, range of motion, strength, interventions and treatment activities on a visit note. Only what a clinician confirms reaches a note.
- Outcome scores from instruments your clinic has approved: you administer the instrument outside ArkCloud, enter the score, and see the first and latest side by side. ArkCloud does not compute or interpret the score. See outcome measures.
- AI drafting on visit notes, progress reports and discharge summaries: a proposal you review, edit or discard, never written into a note by itself. Where your clinic uses the patient AI agreement, it is respected for the visit-note draft and for recording. Recording a visit is a limited preview. See AI-assisted drafting.
- Patient records and episodes of care, each with the clinical context a therapist records for the episode.
- Diagnosis coding, looked up by description rather than typed from memory, so the stored code and its wording agree.
- An episode history showing who changed what, and when.
Patient Home and the chart
Where to find a patient's episodes, notes, referrals, outside documents, history, goals, outcome scores, appointments and intake today.
Clinical workspace
The Rehab caseload, patient records, and episodes of care - what a clinician can record today, and what each field is for.
How documentation works
The documentation model end to end: what feeds a note, AI drafts and recording, and what signing locks.
Note types compared
Initial Evaluation, Visit note, Progress Report, Re-evaluation, Plan of Care and Discharge Summary side by side, each with its own guide.
Review, signing and amendments
Signing, the AI review statement, co-signature, amendment, addenda and locking, and the requirements a clinician must meet to sign.
Scheduling
Appointments, recurring courses, availability, reminders, patient rescheduling, portal booking for established patients, online check-in and new-patient requests - and the switches that keep each one off by default.
Clinical content governance
How an outcome measure becomes usable: rights, source authority, versioning, scoring definition, evidence and four-eyes review.
Who can open Rehab
Rehab uses your existing ArkCloud roles rather than a second hierarchy: agents and supervisors can use the workspace, and administrators can additionally reach the Rehab admin screens. External portal accounts are excluded entirely - a client-portal login cannot open Rehab regardless of what it can see in RCM. The organisation must also hold the Rehab entitlement.
Every change is attributable
Each action in an episode writes an audit event, and the episode history is a read over those events rather than a separate log that could disagree with them. A gap in the history therefore means a gap in the audit trail, not a display problem. History is read inside your organisation's own data boundary, so it shows your episodes and no one else's.
Requesting access
Rehab is enabled per organisation through its subscription. Read the product overview or request access.