ArkCloud RCM
Analytics and reports
Every figure on the RCM reporting screens is counted from your organisation's own records when you open the screen. This section lists each screen, what it calculates, and the parts that are missing or not yet trustworthy.
Written for: Revenue cycle managers · Finance · Executives · Evaluators
The reporting screens
| Field or control | What it means |
|---|---|
| Analytics Dashboard | Revenue, performance, agents, portfolio and denials for a date range. |
| Executive | A/R, collection rate, days in A/R and bad-debt rate, with six-month trends. |
| Aging | Insurance and patient aging by bucket, including the A/R aging report with account drill-down. |
| Denial analytics | Denials by category, payer and month. |
| Reports | Seven fixed report types with CSV and Excel export - see the access warning below. |
| Forecast | A rule-based cash projection from aging buckets. |
| Insights (RCM) | Performance dashboard and metric definitions; no external benchmarks. |
Known issues
Not built
There is no custom report builder, no customisable dashboard layout and no PDF export from the report screens. Scheduled reports are emailed as CSV or Excel attachments only when an email provider is configured - see report scheduling. Forecasting is a fixed formula, not a statistical or machine-learning model, and benchmarking against other organisations is not available. Cross-product reporting lives in ArkCloud Insights.