ArkCloud Workforce capabilities

Workforce has eleven of its twelve operations built: the roster, shifts, availability windows, credential and license expiry, onboarding checklists, a read-only breakdown of staff by job title and department, and the analytics derived from those.

Everything here is operational data about staff, and no screen shows a patient. The one place Workforce reads clinical activity is productivity: for a staff member linked to an ArkCloud user account, it counts that person's completed appointments and booked minutes - counts only, never who the patients were.

The link also works the other way. When a staff record is linked to a user account, ArkCloud Rehab refuses to book that clinician for a visit on a date by which one of their Workforce credentials will have expired. That is why deleting a credential, moving its expiry later, and recording or editing a licence are administrator-only.

Provider scheduling (Workforce, Providers) puts each linked clinician's shifts beside the hours ArkCloud Rehab offers for booking and the visits already booked, week by week. It explains each mismatch - bookable time outside a shift, a visit outside bookable time, bookable time the clinician declared unavailable, a visit after a credential lapses - and lets a supervisor block a clinician's time or open bookable hours from a shift. It does not create shifts from bookable hours or move booked visits.