ArkCloud Care capabilities

Care is about what happens between visits: the plan a patient is on, the team responsible for it, the outreach that follows up, and the handover when they move between settings.

The analytical half — care gaps, risk stratification and the population cohorts built on them — is inference about patients, and an inference presented as a finding is a clinical claim. So Care ships no rule and no model of its own. Your organisation authors each one, cites its source, and publishes it only after a clinical review by someone other than its author and a legal sign-off — the same gate as a care pathway. Until something is published, nothing is evaluated.

Every rule reads only what Care itself recorded: active plans and their review dates, programme enrollment, outreach outcomes, follow-ups, transitions, remote check-ins, coordination tasks and open gaps - statuses and dates only, never a name or a note. A risk model is a points table over those events, every tier shows the points behind it, and anyone working the list can override it with a reason. None of it is a diagnosis or a prognosis.

Chronic care management and remote care are recorded, not billed. Care records consent, an eligibility attestation and care-management time against a target you set, and keeps a check-in schedule with what the patient reported. No billing code is applied, no charge is created, and no device feed is read.