ArkCloud Care
AI coordination summary
A catch-up on one patient's coordination record when you open them, with proposed follow-up tasks you accept one at a time.
Written for: Care coordinators · Care management leadership · Evaluators
What it does
ArkCloud Care → Patients → a patient
The section labelled AI coordination summary loads with the patient screen. It summarises recent outreach and outcomes, transitions and their follow-up status, open tasks, due follow-ups and open care gaps, and proposes up to four follow-up tasks (call back, complete a transition follow-up, request records, schedule).
A proposed task is created only when you press Accept on it, as a routine coordination task linked to the patient. Nothing is created otherwise. When AI is unavailable, the screen says why and offers proposals built by ArkCloud from the same record (labelled not AI).
What it never does
- It never writes or changes a care plan, a pathway or a goal. Care plans and pathways are never AI-authored.
- It never assigns a risk tier, a score, a likelihood or a percentage, and gives no clinical advice.
- Lines that name a plan, a goal or a risk, or carry a date, name or code the record does not contain, are dropped.
- The patient's name, record number and date of birth are not sent to the model; encrypted notes are read only on the server, after the patient-data check.
Who reviews: the care coordinator, who decides which proposals become tasks.