Release notes

1 October 2026

The day the revenue cycle stopped working on a subset of claims, and the day the build was audited against its own claims.

Written for: Evaluators tracking what the platform does today · Existing customers · Anyone reviewing what changed and when

Claims depth, payments, and a 26-item audit

Newer: 2 October 2026

Claims

  • Claims carry more of what a payer requires: the provider identifier, a second diagnosis, the 2000C service line, and coordination of benefits between two payers.8afe3cf3
  • A pre-submission scrubber checks a claim before it leaves, rather than after a payer rejects it.8afe3cf3
  • Authorisation policy and submission rules are held per payer, so the rule that applies is the payer's own rather than a general one.fa8ae848
  • Manual charge entry checks the role of the person entering it, and carries exact decimal amounts rather than rounded ones.fa8ae848

Payments and records

  • An organisation can connect its own payment account, so that card payments - where card processing is enabled for that deployment - settle to the practice rather than to ArkCloud.483c6725
  • A policy for medical record numbers, new-patient requests, a mailbox for clearinghouse responses, and a payment ledger recording what was received against what was charged.483c6725

Audit

  • A 26-item audit of the revenue-cycle build, with the privacy safeguards corrected and a claim that arrives already wrapped caught rather than double-processed.6809b9d9

Public site

  • An accuracy pass over the product pages, the structured data search engines read, the sitemap and the redirect from the www hostname.256c598a

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