ArkCloud Clinical

Clinical guidance

Guidance is the content ArkCloud Clinical reasons over. It reaches the library through a pathway with four gates, and nothing is visible to a clinician until it has passed all of them.

Written for: Clinical leadership · Compliance and legal reviewers · Evaluators · Clinicians

What you will see today

Launcher → ArkCloud Clinical → Guidance

The clinical guidance library, empty because no guidance record has yet completed four-eyes review, licensing and legal sign-off

The guidance library. No record has yet completed review, licensing and legal sign-off, so the library is empty - and says so rather than presenting a filter that appears to have matched nothing.

Not yet usable. This capability is implemented and cannot be used until something outside the software exists - published clinical content, or a live payer or payment connection. The screen states the reason rather than offering a control that would fail.

/clinical/guidance

The four gates

A record must clear every gate. None can be waived in the product.
Field or controlWhat it means
AuthoringA draft is written with its sources. A claim with no citation cannot be carried forward.
Four-eyes reviewA second person reviews it. The author cannot approve their own work - this is enforced, not a convention.
LicensingThe rights position is determined and recorded. Content whose licence position is unresolved is not published.
Legal sign-offA recorded approval by somebody accountable for it, before validated publication. In the product, recording the legal sign-off is the same action that records licensing as cleared.

Until real guidance exists, the library may show sample records labelled as samples. They can never be published or used by decision support.

Why guidance is gated this heavily

Clinical guidance is acted on. A clinician reading a recommendation makes a decision about a person, and the cost of a wrong recommendation is not a support ticket.

Three failure modes the pathway is designed to prevent:

  • Unsourced claims. A recommendation nobody can trace cannot be checked, updated when the evidence moves, or defended afterwards.
  • Licence breach. Much clinical content is copyrighted and licensed on restrictive terms. Publishing it without a determination is a legal exposure for the organisation as well as for ArkCloud.
  • Single-author error. One person's mistake, published at scale, reaches every clinician at once. The second reviewer is the control.

Who can author and publish

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